What is CRM system?
Customer Relationship Management system (CRM) is a system for manage relationships with your clients. This business software includes a database of contacts and companies that you dealing with and allows you track all events related to your clients (such as calls, emails, meetings, etc.) and create invoices and other documents for them. CRM system as well as has functionality for planning your own activities, create all kinds of reports and sales funnel.
In this way, CRM helps sales teams sell products and services more efficiently.
CRM is a comfortable tool for organise your managers' activities related to sales or communication with clients. Here manager has all needed instruments for planning and efficiency mark.
CRM system centralises all clients' information from different sources such as email, webforms, phone calls, social media and makes it accessible to your entire sales team.
CRM software helps you create a priority system for most important leads and deals, set up tasks for responsible managers and get automated reminders to follow up.
To help CRM system improve the growth of your business you have to try this possibilities.
- Integrate CRM with your online store to process orders right away in CRM.
- Create invoices directly in CRM and track out their payment states.
- Integrate CRM with companies' and managers' e-mails so that the necessary information automatically gets into the leads and deals
- Get leads automatically from your sites' web-forms and different kinds of social media, import your clients from vCard and CSV spreadsheets.